Shipping policy

Internal Orders will normally be despatched with 2-5 working days,or same day whenever possible.

Should item(s) need to be ordered in, this could take slightly longer.

You will be notified when the item(s) have been posted out to you.

If an item is out of stock we will notify you as soon as possible by email, so you can order an alternative or request a refund.

We strive to supply the right sizes but items may sometimes be unavailable.

You will receive a confirmation email once the item is ready to collect in-store

the address for all collections is :

Tony Green Steam Models

Unit 3, Whisby Road,

Lincoln

Lincolnshire

LN6 3QT

If you have any questions, queries or complaints please call us on : 07510 361726

Mon : 8:00 am to 4:00 pm

Tues : 8:00 am to 4:00 pm

Wed : 8:00 am to 4:00 pm

Thur : 8:00 am to 4:00 pm

Fri : 8:00 am to 1:00 pm

Sat : 9:00 am to 1:00 pm

Sunday Closed

We are also closed on all Saturdays following a bank holiday and on bank holidays.